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Privacy Policy

Effective Date: 30/8/25
Website: www.actionfactorypublishing.com

Action Factory Publishing (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services.

1. Information We Collect

When you use our site, we may collect the following types of information:

  • Personal details (name, email address, account login details).

  • Payment information (processed securely by third-party providers; we do not store card details).

  • Membership data (downloads, course progress, preferences).

  • Technical data (IP address, browser type, device information, cookies).

2. How We Use Your Information

We use your personal data to:

  • Provide access to our membership hub, ebooks, and courses.

  • Process purchases, payments, and refunds.

  • Send you updates, resources, and support emails (you can opt out anytime).

  • Improve our website and services.

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data. We may share it only with:

  • Service providers (payment processors, website hosting, email platforms) who help us deliver services.

  • Legal authorities, if required by law or to protect our rights.

4. Cookies & Tracking

Our website uses cookies and similar technologies to improve user experience, track site performance, and deliver relevant content. You can manage cookie preferences in your browser settings.

5. Data Storage & Security

  • Your data is stored securely on servers within the UK/EU or with trusted third-party providers that comply with UK GDPR.

  • We use technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate information.

  • Request deletion of your data (subject to legal obligations).

  • Restrict or object to certain processing.

  • Request a copy of your data in portable format.
    To exercise your rights, contact us at info@theactionfactory.com.

7. Data Retention

We keep your personal data only as long as necessary for membership, legal, and accounting purposes. Once no longer needed, it will be securely deleted.

8. International Transfers

If we transfer data outside the UK/EU (for example, when using US-based service providers), we ensure adequate safeguards such as UK-approved data protection agreements.

9. Children’s Privacy

This site is not intended for children under 18. We do not knowingly collect personal data from anyone under 18.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: info@theactionfactory.com

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